Privacy statement Topscriptie B.V.

Topscriptie respects the privacy of all its (potential) customers. Your thesis comprehends confidential data and (business) information. Moreover, we gather (personal) data if you use our thesis coaching and other services. All your (personal) information and data is completely confidential, we handle everything carefully and we do not provide data to third parties.

This privacy statement applies to all (personal) data collected by Topscriptie. By personal data (“Personal Data”) we mean Personal Data within the meaning of Article 4 paragraph 1 of the AVG law. Topscriptie hereby qualifies as “Responsible” within the meaning of the Personal Data Protection Act and as “Processing Officer” within the meaning of the Dutch General Data Protection Regulation (“AVG”). In this privacy statement, you can read more about the following subjects:

  1. What Personal Data we process, for what purposes are they used, the legal basis for processing the data and with whom do we possibly share them?;
  2. When you contact us?’;
  3. When you enter into an agreement with us?;
  4. How is your data protected?;
  5. How long is your data stored?;
  6. Access, correction and modification of your data and other rights that accrue to you;
  7. Contact details and changes to this privacy statement.

1. What Personal Data we process, for what purposes is it used and with whom do we share the data?

Topscriptie keeps track of (Personal) data. It depends on the way you use our services, what data it concerns. Below we describe for each type of use which data we process, why we use it, on which legal basis and with which other parties we may share the data. We never share or sell data with (third) parties other than those mentioned below without your consent.

a. You register via our Topscriptie community registration form

When you decide to start, you can register with us using the registration system via the following link https://community.topscriptie.nl/index.php?/login/index/English , after which you will be able to log in and buy hourly-credit in our web shop, look up the number of hours you have used after you have started with the coaching program etc.

We process the following data: 

  • First and last name;
  • Gender;
  • Address ;
  • Postal code;
  • City;
  • Country;
  • Telephone number;
  • Email address;
  • Age
  • Skype ID;
  • Educational level;
  • Education title;
  • Name of university;
  • Study;
  • Thesis title;
  • Deadline thesis;
  • Any documents sent by e-mail, such as assessment forms, (a draft of) your thesis (proposal)

We do not process payment details. Payments take place via our secured online community and are securely processed by Mollie Payments (https://www.mollie.com/nl/). You may pay using iDEAL, PayPal, Bancontact and SOFORT banking.

With what purpose:

Topscriptie uses your data for the following purposes:

  • We use the information you enter in your Topscriptie account to process your payment in order to start with our services;
  • We use your documents and (personal) data to put you in contact with your personal thesis coach and to provide this coach with the required information to be able to guide you in your thesis;
  • To analyse this data for research purposes like academic statistical research, this happens completely anonymous.

Shared with whom:

  • We share this information with the thesis coach who is matched to you and who will coach you through your thesis.

Legal basis:

  • Processing the above-mentioned data is necessary for the execution of our services – in other words, the agreement that we have with you.

b. When you contact us

When you contact us, for example by asking a question about our services via info@topscriptie.nl, telephone, social media or post, we use your Personal Data to respond to your question. We then register your question in our administration.

We process the following data:

  • Your first and last name;
  • Depending on how you contact us: your telephone number, e-mail address and / or home address;
  • Any documents that you send along, such as (a draft of) your thesis (proposal);
  • Information about your thesis and essential related information, such as your educational institution, your request for help, your thesis topic, any deadline (s);
  • Your preferences in the area of our service and any additional details you provide us.

With what purpose

Topscriptie uses your data for the following purposes:

  • We use the data to improve our services;
  • We use the data to answer your questions and advise you, for example regarding the type of thesis supervision, the amount of guidance hours or which thesis supervisor suits you;
  • We use the data to help you if you have questions or complaints about our services.

Shared with whom:

  • We share this information with: our thesis supervisor (s), for example to check your question or complaint with them or check their availability.

Legal basis:

  • The processing of the above data is necessary, depending on the reason why you contact us, to advise you or to help you with questions and / or complaints.

Additional transfer of personal data

In addition to the situations described above in which we share Personal Data, Personal Data collected by Topscriptie may be shared in case of:

  • A business transfer: in the event of sale, merger, reorganization or dissolution of Topscriptie or a comparable situation related to Topscriptie, Personal Data may be part of the assets to be transferred;
  • Legal obligations: if legally required or if you are sincerely convinced that such action is necessary to (i) comply with a legal obligation (ii) to protect and defend our rights or property, (iii) in urgent situations to protect the personal safety of users of the website or the public, or (iv) to protect against legal liability, Personal Data will be disclosed or shared.

2. How is your data protected?

Topscriptie understands that the safe storage of your Personal Data is important. The data stored in our database is protected by using current and up-to-date electronic security techniques, according to the applicable data protection standards. We encrypt all passwords, so that they are never visible for us.

Moreover, our website and Topscriptie online community is secured through a SSL certificate. You can check this when you surf on our website or community, you must always see a green lock, which is the standard indicator of an SSL certificate.

3. How long is your data stored?

Topscriptie does not store your data longer than legally permitted and no longer than necessary for the purposes why your data is processed. How long certain data is stored depends on the nature of the data and the purposes for which it is processed.

4. Access and correction of your data and other rights that accrue to you

Access, correction and deletion of your data

The details that you have filled in yourself, can always be viewed and modified in our Topscriptie community.

If you wish, Topscriptie can provide you an overview of the Personal Data and documents that are known by us. If the information proves to be incorrect, or if it is stored in violation of applicable laws and regulations, we will correct this information or remove it at your request.

Requests for viewing, correction or deletion of data can be submitted at any time by sending an e-mail to info@topscriptie.nl. Topscriptie will then delete or modify your data within 4 weeks after confirmation.

  • Making an objection

If you do not agree with a certain way of processing your data, you can object to the processing at any time by sending an e-mail to info@topscriptie.nl. We will respond to your objection as soon as possible after we received your e-mail, but in any case within 4 weeks.

  • Data portability

You are entitled to data portability. This means that you have the right to receive the Personal Data you have provided to us in a usable form to transfer it to another controller. If you want to receive your data in such a form, you can send an e-mail toinfo@topscriptie.nl. We will contact you as soon as possible to discuss in which format you want to receive the data. We will respond to your request and provide the data after this contact within 4 weeks, and within 3 months at most if the request is complex.

  • Withdrawing previously given permission

If you have given us permission to process your Personal Data, you can withdraw this permission at any time by sending an e-mail to info@topscriptie.nl. We will answer and confirm your request with regard to withdrawal of consent as soon as possible, but in any case within 4 weeks.

  • Submitting a complaint to a Data Protection Authority

If you are concerned about the way in which we handle your Personal Data, including the way in which we have processed your Personal Data, you can report this to a data protection authority that is authorized to hear these complaints.

5. Contact details and changes to this policy

If you want to contact us regarding questions or comments about this privacy statement, you can do so through the following contact details:

Mirjam de Winter

E-mail address: mirjam@topscriptie.nl

Telephone number: 06 14592593

This privacy statement can be changed by Topscriptie from time to time, if new developments take place and / or it is deemed necessary. If Topscriptie carries out substantive changes or is legally obliged to do so, we will inform you about this prior to this change via the e-mail address known by us. Read this privacy statement regularly, especially before you provide us any Personal Information. This privacy statement was last updated on the date shown below.

This privacy statement has been updated on May 1st, 2021

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